Location
victoria
Job Type
Full-time
Posted
July 04, 2026
Job Description
Become a Level 3 IT Support Specialist, focusing on hardware roll-outs and providing superior deskside support. Leverage your troubleshooting skills to enhance our IT service delivery.
This role requires 3-5 years of experience in IMAC, deskside support, and break-fix services. With strong networking ability and certifications like A+, and either Cisco or Microsoft, you will ensure seamless user support. The position calls for excellent communication and the ability to manage various tasks independently and collaboratively.
Key Responsibilities:
• Facilitate hardware roll-outs and technology refreshes
• Provide comprehensive deskside user support
• Serve in a leadership capacity for team projects
• Handle technical breakdowns effectively
• Maintain high standards of customer communication and service
Requirements:
• 3-5 years’ experience in IT support
• A+ certification along with one from Cisco or Microso...
This role requires 3-5 years of experience in IMAC, deskside support, and break-fix services. With strong networking ability and certifications like A+, and either Cisco or Microsoft, you will ensure seamless user support. The position calls for excellent communication and the ability to manage various tasks independently and collaboratively.
Key Responsibilities:
• Facilitate hardware roll-outs and technology refreshes
• Provide comprehensive deskside user support
• Serve in a leadership capacity for team projects
• Handle technical breakdowns effectively
• Maintain high standards of customer communication and service
Requirements:
• 3-5 years’ experience in IT support
• A+ certification along with one from Cisco or Microso...