Level 2 Support Engineer - Systems Integrator

Keen to join a company that champions growth and development?

Join a leading IT services and solutions provider supporting partners across the IT channel with specialist expertise, managed services, and end-to-end technology support. The company delivers solutions across the full IT spectrum, helping organisations scale and solve technical challenges through collaborative support.

The company is looking for a 2nd Line Support Engineer to join a busy IT operations environment, supporting Microsoft cloud and on-prem infrastructure. The role focuses on resolving escalated incidents, supporting end‑user environments, and maintaining stability across M365, endpoint management, and core infrastructure services.

Responsibilities

• Provide 2nd line support for incidents and service requests across desktop, server, and cloud environments
• Troubleshoot and resolve issues across Microsoft 365, Windows environments, and Active Directory/Entra ID...