Location
manila
Job Type
Full-time
Posted
June 25, 2026
Job Description
Position: Level 1 Application Support Analyst
Location: Eastwood, Quezon City
Work setup & shift: Hybrid | Shifting
Why Join MicroSourcing
- Competitive Rewards: above‑market compensation, healthcare coverage from day one, paid time‑off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: participate in company‑sponsored events and activities.
- Work‑Life Harmony: flexible work arrangements.
- Career Growth: continuous learning and advancement opportunities.
- Inclusive Teamwork: a culture that celebrates diversity and fosters inclusion.
Your Role
As a Level 1 Application Support Analyst, you will:
- Act as the first point of contact for customers and provide timely support through phone, chat, and ticketing channels.
- Triage, diagnose, and categorize incidents, service requests, and application‑related issues accurately. <...
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