Location
Boston
Job Type
Full-time
Posted
July 11, 2026
Job Description
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**Job Description** :
Job Description
**Summary**
Manage full cycle leave of absence cases via ServiceNow for all of the United States plus Canada. Case load average is 150+ cases and the specialist handles the case from intake to eligibility checks, sending required notices customized by State, to reviewing medical certification documents for accuracy, making approval/denial decisions and provide guidance and support to managers and employees to address any inquiries or issues related to leave of absence and ensure employees' positive experience. Serve as the primary point of contact for managers and employees throughout the leave of absence process. Process and approve leave of absence transactions in Workday.
The Leave Specialist will perform a variety of both routine and complex administrative and professional work. Serve as a subject matter ex...
**Job Description** :
Job Description
**Summary**
Manage full cycle leave of absence cases via ServiceNow for all of the United States plus Canada. Case load average is 150+ cases and the specialist handles the case from intake to eligibility checks, sending required notices customized by State, to reviewing medical certification documents for accuracy, making approval/denial decisions and provide guidance and support to managers and employees to address any inquiries or issues related to leave of absence and ensure employees' positive experience. Serve as the primary point of contact for managers and employees throughout the leave of absence process. Process and approve leave of absence transactions in Workday.
The Leave Specialist will perform a variety of both routine and complex administrative and professional work. Serve as a subject matter ex...