Learning Experience Designer, Learning Excellence and Development (LEAD)

Description
The LEAD (Learning Excellence and Development) team, sitting within Returns Operations Excellence (ROE) in Worldwide Returns & ReCommerce (WWRR), is seeking a passionate, detail-oriented, and results-driven Learning Experience Designer (LXD) to own and deliver high-quality virtual learning solutions for our operational workforce across the Relo Network. The LXD carries programmatic ownership of assigned learning programs and training modalities from strategy through delivery, measurement, and ongoing iteration.
This role works independently across multiple client teams and stakeholder groups within WWRR, translating operational realities into engaging, effective, and scalable digital learning experiences. It requires proficiency in Articulate 360, working knowledge of Umbrella as a learning management platform, and the technical fluency to design, build, and manage learning solutions within the Umbrella ecosystem — including in-app training, automated training capabil...