Lead Windows & Networking Desktop Support Engineer

Cognizant is seeking a hands-on technical lead for enterprise Windows and networking support in a day-shift office role. You will guide a team to resolve complex incidents, optimize end-user computing services, and collaborate across groups while avoiding travel.

This is a field services oriented desk-side position. You will diagnose OS and profile issues, manage network connectivity for end-user devices, document solutions, and drive process improvements to reduce incident volume and improve