Lead Software Engineer - Systems

About the Role

At Freshworks, we are building the foundational systems that power internet-scale SaaS products. As a Lead Systems Engineer, you will architect services that are lightning-fast, secure, and built to last. Operating across multiple products and platforms, you will own the design, deployment, and long-term evolution of critical infrastructure that impacts everything from login to logs.

If you thrive on building for immense scale, thinking deeply in multi-tenant architectures, and sweating the operational details of performance, extensibility, and fault tolerance—you will love this role.

1. Roles & Responsibilities

In this role, you will lead engineering excellence from the front lines by owning the following core mandates:

• Architect & Design: Architect, design, and develop resilient, modular backend systems and clean APIs tailored for multi-tenant, c...