Lead - Site Reliability Engineer

Role Overview

We are looking for a Lead Site Reliability Engineer with 6-7 years of experience to drive reliability, observability, and incident management practices. The ideal candidate will have strong expertise in Grafana stack , production monitoring, and handling critical incidents in high-availability systems.

Key Responsibilities

• Act as the Incident Commander during production outages, ensuring timely resolution and stakeholder communication
• Lead incident response, triage, RCA (Root Cause Analysis), and postmortems
• Build and enhance observability systems using Grafana (Prometheus, Loki, Tempo)
• Define and manage SLIs, SLOs, and SLAs for critical services.
• Develop and maintain monitoring, alerting, and dashboards for proactive issue detection.
• Collaborate with Dev, Infra, an...