Lead Real-Time Workforce Scheduling Supervisor

A leading call center provider in Metro Manila is looking for a Workforce Supervisor to oversee a team responsible for workforce planning and intraday management. The successful candidate will ensure adequate staffing and develop contingency plans during peak demand periods. Candidates must have strong analytical skills and experience in managing multi-site call centers. Willingness to work night shifts is necessary for this role. The position offers opportunities for leadership and team management.
#J-18808-Ljbffr