Job Description
Define and own the QA and testing strategy, standards and processes across digital products and platforms.
• Lead, mentor and develop a team of QA engineers / testers, managing workload allocation and quality of output.
• Design, implement and maintain test plans, test cases and automated test suites across functional, integration, regression and performance testing.
• Drive test automation adoption and tooling (e.g. Selenium, Cypress, Playwright) to increase coverage and reduce manual effort.
• Embed QA within Agile / DevOps delivery, integrating automated testing into CI/CD pipelines.
• Establish quality metrics and reporting (defect density, test coverage, escape rate) and report to stakeholders.
• Collaborate with development, product and business teams so requirements are testable and quality is built in early.
• Manage the defect lifecycle, root-cause analysis and continuous improvement of the testing function.