Lead Medical Support Assistant

Summary The Lead Medical Support Assistant (Lead MSA) monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow. Responsibilities Duties may include, but are not limited to: Assures coverage of all areas of responsibility Conducts ongoing reviews to ensure quality of work Ensures accurate and timely scheduling of community care referrals Provides guidance to staff members to include changes in policies and procedures Distributes and balances workload Creates and maintains employee work assignments/schedules Provides on-the-job training for new and current employees Ensures all training requirements are met Organizes the work structure of assigned areas Acts as a liaison between Lead MSA and staff in order to resolve day to day conflicts Work Schedule: Monday thru Friday, 7:30 AM to 4:00 PM CST; Work schedule subject to change based on agency needs. Telework: Not available Virtual: This is not a virtual position....