Lead Medical Support Assistant

Summary This is a work leader position within the Business Office of the Tennessee Valley Healthcare System (TVHS) - Business Office - Ward Administration. The Lead MSA provides comprehensive, detailed, on-the-job training to all new AMSAs on the inpatient wards. Evaluates personnel and work areas to establish adequate coverage and creates and maintains work schedules. Responsible for the coordination of administrative functions associated with the care and treatment of patients in the inpatient wards. Responsibilities This position serves as the Lead Medical Support Assistant (MSA) for the Inpatient Wards. Monitors clinic access to care and utilization. Provides educational sessions to train new employees. Performs patient scheduling, registration, and communicates with patients in an appropriate manner. Oversees the status of work within clinical services, to include tracking tasks, ensuring deadlines are met, and work is done in accordance with regulations and specifications. Makes ...