Lead Manager

Clientele Limited · sandton, city of johannesburg metropolitan municipality, South-Africa

Location
sandton
Job Type
Full-time
Posted
June 23, 2026

Job Description

To manage the Clientèle Telesales leads acquisition strategy by on-boarding and managing lead partners, managing lead delivery and supporting campaign performance.

Key Responsibilities

  • Formulate Operational strategy in relation to Marketing on lead distribution with analytics.
  • Report hourly, daily, weekly and monthly to business on findings.
  • Effectively managing the support team (Quality Assurance) and ensuring KPI’s and SLAs are met.
  • Manage supplier relationships by tracking and reporting on budgets, lead volumes and campaign performance.
  • Assist with monthly invoicing.
  • Conduct weekly, monthly and quarterly supplier reviews.
  • Monitor conversion and report to stakeholders for the Marketing and Telesales departments.
  • Monitor key metrics on campaigns – Cost per Lead, Cost per Sale and First Premium Unmets.
  • Ensure operational efficiency of applicable processes/stru...

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