Lead Fairmont Gold Guest Services

Accor Hotels · victoria, capital regional district, Canada

Location
victoria
Job Type
Full-time
Posted
July 04, 2026

Job Description

Drive excellence at Fairmont Gold as Assistant Director. Manage operations, enhance guest experiences, and lead a dynamic team focused on service and revenue optimization.

In your role as Assistant Director, you will be at the forefront of Fairmont Gold Lounge operations. Focused on guest satisfaction, you will leverage your leadership experience and knowledge in food and beverage to ensure top-tier service. Your role will include managing daily operations while fostering a culture of continuous improvement.

Key Responsibilities:
• Enhance Food & Beverage offerings with team input
• Oversee guest services and daily lounge operations
• Ensure exceptional, friendly service for all guests
• Train, manage, and inspire the Fairmont Gold team
• Collaborate to optimize revenue strategies and opportunities

Requirements:
• Leadership experience in a guest relation capacity
• Food & Beverage management experience pr...

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