Job Description
We are seeking a
Lead DevOps Engineer
with solid expertise in incident and request management, supported by hands-on experience with tools like Dynatrace, Grafana, and Splunk.
The role encompasses monitoring configuration, tool administration, and break-fix work on medium-complexity tickets.
Drive technical initiatives by offering direction and oversight to fellow team members Plan, design, develop, test, deploy, and maintain software solutions in line with project needs Work jointly with other technical and non-technical teams to support successful project delivery Help shape and deliver solution requirements, estimates, and project timelines Maintain the quality of technical outputs while observing development standards and best practices Manage incidents and requests through ServiceNow or JIRA as the tracking solution Remain reachable for monitoring and escalation during off-hours and weekends, including pager duty coverage for after-hours emergencies Sort tickets...