Lead Department Manager at Walmart

Join Walmart in Edmonton as the OMNI Lead Department Manager, focused on outstanding customer service and team coordination. Enhance shopper experiences while overseeing daily operations.
In this managerial role, you will provide direction and support in task completion, assist customers with product choices, and ensure areas are well presented. Key metrics such as CSAT and Presubs will guide your oversight, while you also facilitate the training of OMNI Associates for effective completion of duties.
Key Responsibilities:
• Provide excellent customer service and assist with inquiries
• Direct and manage daily OMNI activities as needed
• Evaluate and ensure proper OMNI presentation
• Support scheduling in alignment with store needs
• Participate in training and development of associates
Requirements:
• Strong leadership and customer service skills
• Experience in coordinating team tasks
• Ability to assess and improve service metrics
• Commitment to s...