Lead CSR - Container Logistics & Customer Success

NEK LOGISTICS PTE LTD in Singapore is seeking a Senior Customer Service Representative (CSR) to oversee customer service operations related to container services. This role requires a detail-oriented, customer-focused individual experienced in logistics or shipping.

The ideal candidate must have at least 3–5 years of customer service experience, strong communication skills in English, and the ability to multitask effectively in a high-pressure environment. Proficiency in MS Office and CRM systems is essential.