Lead, Business Service

Overview

Location: ZA, GP, Johannesburg, Simmonds Street

To direct quality of service for Business Line, Corporate Function IT across Country, shared execution. To provide insights, remediation based on assimilation of complex cross functional, multi-geography information. To provide strategic input into CIO decisions by integrating views of preventative actions, service trends, remediation in Group, Countries. Mature Business Service Management capability in Countries. Provide local vendors with strategic direction, periodic 3rd party service reviews.

Qualifications

• a degree in Information studies or information Technology.

Experience Required

• 8-10 years experience ingood knowledge of domain appropriate technology strategies. Proven application of service management processes and frameworks
• 8-10 years experience in knowledge of domain operations, and understanding of ecosystems and suppliers and broad tech...