Lead Administrator

The Affidea Group is one of the most successful European healthcare diagnostics imaging companies, we have over 400 staff within our Irish clinics. The business operates diagnostic imaging and minor injuries centres' around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations. We are seeking an experienced and motivated Lead Patient Administrator to join our team in Dundrum. This is a key leadership position responsible for managing the front office function and ensuring the delivery of a high-quality, patient-focused service. Key Responsibilities Lead and manage the Patient Administrator team, ensuring exceptional patient/customer service at all times Coach, train, and support team members to drive performance and development Oversee the handling of patient enquiries, requests, and complaints in a professional and timely manner Supervise daily operations to ensure efficiency, accuracy,...