L&D Facilitator (Retail)

Absolute Pets is looking for a Learning and Development Facilitator to join their team. Absolute Pets is a leading pet care retailer with over 200 stores nationally.  We are seeking a highly dynamic facilitator to design learning content and over see in person trainings.  The position is based in Cape Town, however national travel is required. 

Key Responsibilities

• Design and Facilitate Learning Programmes
  • Develop and design engaging learning content.
  • Design and lead engaging learning experiences focused on product knowledge, company policies, and customer service excellence.
  • Conduct in person onboarding and ongoing training sessions.
  • Ensure optimal functionality and content relevance on digital learning platforms
  • Ensure all content is up to date and relevant.
  • Maintain and update the annual learning calendar....