Laval's Deputy Director For Citizen Experience

Elevate your career with the City of Laval as Deputy General Director for Citizen and Institutional Relations. Spearhead strategic initiatives to revolutionize the citizen experience and engage effectively with political bodies. As a key member of the senior management team, you will lead services like Communications and Marketing, overseeing their integration into a unified approach to enhance citizen interactions.

Key Responsibilities

• Ensure alignment between political directives and administrative implementation
• Advance strategic initiatives for citizen experience
• Promote coherence in public interactions
• Drive major digital transformation projects
• Provide integrated insights into strategic issues

Requirements

• Bachelor’s degree in a relevant field
• Master’s degree in management is a plus
• 15 years of relevant experience in large organizations
• Proven experience in munici...