L2 Application Support Engineer

RIDIK Pte Ltd · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 30, 2026

Job Description

L2 Application Support Engineer

Location : Changi, Singapore

Contract Duration : 12 Months (Renewable Subject to Performance & Business Needs)

Availability : Immediate to 1 Month Notice Preferred

Employment Type : Contract

We are looking for an experienced L2 Application Support Engineer to join a dynamic team supporting critical applications in a fast‑paced production environment. This role is ideal for candidates who enjoy troubleshooting complex issues, ensuring system stability, and delivering high‑quality support services in a 24x7 environment.

Key Responsibilities
  • Provide 24x7 application support through rotating 12‑hour shifts.
  • Manage and resolve production incidents and problems within agreed service levels.
  • Perform root cause analysis (RCA) and implement preventive measures for recurring issues.
  • Monitor application performance, availability, and overall sy...

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