L2 Advanced Tech Support Engineer (24/7)

A leading technical support provider is seeking a Level 2 Technical Customer Service Representative in Kuala Lumpur. This role involves diagnosing and resolving technical issues, managing escalated cases, and ensuring high customer satisfaction. Candidates should have a degree in IT, proficient English & Malay, and at least one year of experience in a call center environment. Benefits include a salary of up to RM3,700 and performance-related bonuses.
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