L1 Remote Desktop Support Analyst

HCL Technologies Limited is seeking a dedicated individual for L1 remote desktop support in Manila, Philippines. This role involves troubleshooting and resolving tickets while adhering to quality standards and service level agreements. Responsibilities include hardware/software/network diagnosis via multiple channels, ensuring customer satisfaction, and maintaining efficiency. With opportunities for personal and professional growth, candidates will enjoy various benefits, including personal time off and access to higher education programs.
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