KYC Operations Analyst 2 (Maker/Checker)

Citigroup · Mumbai, India, India

Location
Mumbai
Job Type
Full-time
Posted
July 13, 2026

Job Description

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

**Responsibilities:**

+ Responsible for the execution/completion of KYC Records assigned to the pod and quality control of the completed KYC Records
+ Responsible for checking all assigned KYC records within defined SLA, and capturing rejection reasons appropriately in the workflow tool
+ Meet maker on daily basis to discuss WIP KYC records and provide constructive feedback to improve the overall quality of the KYC records
+ Acts as expediter for chasing up 1st level escalations within the KYC Ops organization
+ Ensure that relationship/coverage team gets the expected service within the agreed timelines and fac...

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