Korean-Speaking Client Ops Analyst – AI-Driven Renewals

Cisco is seeking an Operations Delivery Analyst in Penang, Malaysia to run, support, and enable commercial transactions for customers and partners. This role focuses on enhancing operational processes, improving efficiency through data insights, and ensuring high-quality customer experiences. Responsibilities include managing renewal cycles, stakeholder collaborations, and leveraging AI-driven automation for process improvement.

The ideal candidate must be proficient in Korean and English, possess a university degree, and have experience with recurring revenue models in IT. This position aims to drive operational excellence and support Cisco’s growth.