Key Account Manager

Job Responsibilities and Duties: Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions. Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies. Other ad hoc tasks as required Requirements: Relevant academic qualification with proven experience (3+ years) in Account Management, preferably within the FinTech, payments, or financial services sector. Candidates with more experience will be considered for more a senior role Strong understa...