Location
kuala lumpur
Job Type
Full-time
Posted
July 13, 2026
Job Description
Key Responsibilities
- Developing and sustaining solid relationships with key clients that bring in the most income for the company
- Acting as the main point of contact between key clients and internal teams.
- Addressing and resolving key clients’ complaints
- Drive account growth through upselling, cross‑selling, and renewals
- Ensure high customer satisfaction and long‑term retention
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long‑term goals.
New Sales & Business Development
- Identi...