Key Account Manager

Crane Worldwide Logistics · Bangkok, Bangkok, Thailand

Location

Bangkok

Job Type

Full Time

Posted

July 16, 2026

Job Description

Job Descriptions:

Lead and manage the implementation of any new services in collaboration with the appropriate operational stay at all origins/destinations

Coordinate, distribute, and maintain Standard Operational Procedures (SOPs) in collaboration with Sales, Operations, and Finance

Penetrate organizational structure and develop relationship beyond main points of contact

Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly

Monitor account for timely payments and assist with collections on past due invoices

Immediately communicate any issues or exceptions to Operations

Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network

Assign a corrective action to every issue/complaint and follow-up on effectiveness of corrective action to ensure client satisfaction with the re...

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