Junior Technical Support Specialist

Language Matters · Amsterdam, North Holland, Netherlands

Location

Amsterdam

Job Type

Contract/Interim

Posted

June 03, 2026

Job Description

Our client is looking for a Junior Technical Support Specialist to join their Amsterdam team. This position combines technical problem solving with strong communication skills, supporting innovative access control solutions across the Benelux region.

About the Role
You will be the first point of contact for technical queries, offering support, guidance, and training to clients.
Your responsibilities include:
Handling customer inquiries by phone and email

Managing support tickets and tracking technical issues

Supporting clients with product selection and installation

Delivering training sessions on product features

Troubleshooting and testing product functionality

Occasional travel to customer sites for installations or support
About You
1–2 years of experience in technical support (B2B or B2C)

Fluency in French and English is essential

Dutch is ...
        

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