Job Description
About Epassi
Epassi’s purpose is to boost everyday well‑being. We are a leading provider of employee‑benefit solutions in Europe. Established in Finland in 2007 and first to launch a mobile‑payable employee‑benefit payment solution in Europe in 2008, we have consistently grown, diversifying products and expanding services into new markets. We have been named one of the fastest‑growing companies in Europe by the Financial Times multiple times.
Position: Junior Support Analyst – Zest Team (Haywards Heath, UK)
Your mission is to deliver an exceptional first‑line support experience for Zest users. You will be the first point of contact for clients reaching out via live chat, telephone and Zendesk tickets—championing the user internally and resolving queries quickly, professionally and with genuine care. You’ll combine strong communication skills with a growing technical mindset to ensure every interaction leaves the user feeling heard and helped.