Job Description
Job Summary:
The Junior MDM Analyst delivers managed services within SLA as defined in client's statement of work
using Calero software solutions.
Responsibilities:
• Process requests from our customers in a way that will delight them
• Maintain market data inventory accurately using Calero’s cutting edge MDM software
• Reconcile and process vendor invoices for payment; investigate and resolve any cost
discrepancies
• Prepare, verify and distribute reports
• Support development and maintenance of bespoke client functionality
• Co-ordinate software updates within our global team, including internal testing
• Assist Customer in User Acceptance Testing
• Contribute to and participate in regular service review meetings or conference calls with
customers and relevant staff members
• Monitor and report on a regular basis, regarding Service Level Agreement metrics
• Continuously review a...