Location
dubai
Job Type
Full-time
Posted
July 15, 2026
Job Description
Responsibilities
- Provide desktop, laptop, printer and mobile device support
- Troubleshoot Windows, Microsoft 365, Outlook, Teams and hardware issues
- Assist with Microsoft Intune device enrolment
- Support Active Directory user account management and password resets
- Support printing systems and network printers
- Troubleshoot basic network issues: LAN, Wi‑Fi, VPN
- Prepare and deploy laptops and desktops for users
- Coordinate with vendors and support regional users
- Maintain IT asset inventory and update support tickets
- Escalate complex issues to senior IT staff when required
Qualifications
- 2–4 years of IT support experience
- Basic knowledge of Microsoft 365, Active Directory, Microsoft Intune, Windows 10/11, networking, and printer support
- Good communication, customer service, and troubleshooting skills