Junior Customer Strategist / AI Startup / NYC

$60000 - $90000
**Job Description**
A rapidly growing fintech startup transforming the $13 trillion U.S. mortgage industry is looking for a Junior Customer Strategist to help support and scale relationships with some of the company's most strategic customers, including federal organizations. This company is building the first AI-native, vertically integrated mortgage infrastructure platform that turns the entire mortgage origination process into a single API, enabling lenders, fintechs, and financial institutions to automate everything from application through settlement. By replacing fragmented legacy systems with modern software, They are redefining how mortgages are built and delivered.

In this role, you'll serve as one of the primary points of contact for customers from day one, helping them successfully onboard, navigate the platform, and maximize the value of their technology. You'll work closely with customers during implementation, lead support calls, answer prod...