Junior Customer Relations Manager Ballito KwaZulu-Natal

IGo Solutions · ballito, kwazulu natal, South-Africa

Location
ballito
Job Type
Full-time
Posted
July 13, 2026

Job Description

A busy franchised dealership in Ballito is looking for a friendly, bubbly, well-presented Junior Customer Relations Manager to join their customer experience team.



This role is ideal for someone who is passionate about delivering exceptional customer service while ensuring every customer enjoys a positive dealership experience.



Key Responsibilities

Welcome and assist customers visiting the dealership.

Build and maintain excellent customer relationships.

Follow up with customers regarding their dealership experience.

Assist in monitoring Customer Satisfaction Index (CSI) scores.

Handle customer queries professionally and efficiently.

Coordinate customer communication and appointments.

Support dealership marketing and customer engagement initiatives.

Minimum Requirements

Previous experience in customer service, reception, CRM, or the motor industry will be advantageous.

Excellent communica...

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