Junior Contact Center Agent (Roadside Assistance)

Volkswagen Group Services GmbH · Palmela, Setubal, Portugal

Location

Palmela

Job Type

Full-time

Posted

July 15, 2026

Job Description

Annual gross salary range: Min. 15,732€ - Max. 17,805€ (depending on experience).
Volkswagen Group Services is a Volkswagen Group company oriented towards working for Group companies worldwide. We provide services in the areas of production, logistics, data engineering (IT), engineering, quality, business services, human resources, communication and administrative and financial services.

We are focused on our clients’ activities and take responsibility for carrying them out on their behalf.

We are currently looking to grow our team with a Junior Contact Center Agent (Roadside Assistance - German Speaker) for our fully remote project.
What will your responsibilities be?
Providing roadside assistance in a safe, professional, and timely manner;

Acknowledging and resolving customer complaints;

Processing inquiries received via phone;

Identifying customer needs and...
        

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