Job Description
We are seeking a Junior Cloud System Engineer to support cloud operations, application maintenance, and security governance across enterprise platforms, including Microsoft Azure, Dynamics 365 Finance and Sales, Power Platform, and SAP (S/4HANA, ByDesign, BTP).
The role combines operational support, platform management, and a focus on security standardization and best practices adoption.
A junior profile is expected to build strong operational foundations: learn our service standards, follow defined procedures, work closely with senior engineers, progressively take ownership of recurring activities, and develop the autonomy needed to deliver reliable support to customers and internal teams.
Responsabilities
Incident Management and Service Operations:
- Troubleshoot and resolve customer issues - Incident/Problem management and root cause analysis - escalating complex problems to senior engineers when necessary;