Job Description
Descripción y detalle de las actividades
- Supports Sr Customer Quality Engineer to track, measure and report Customer Claims - Supports the efforts and continuous improvement projects for the KPIs of the Quality department.
- Supports Sr Customer Quality Engineer in activities related to RMA Process - Supports on Warranty analysis reports working with warranty technician - Interact in a daily basis with Inspectors, Technicians and Engineers to get information needed to support customer claims responses - Supports Customer Quality Engineer to execute activities related to sorting product.
- Supports Sr Customer Quality Engineer in daily Tiered meetings and takes responsibility for quality concerns raised.
Escalate where appropriate.
- Give supports to Sr Customer Quality Engineer to maintain an appropriate follow up of Customer claims - Participate in Cross-functional root cause analysis - Develop digital process to improve Supplier and Customer areas - May be as...