Jr Operations Manager - Customer Support

At Aplazo, our mission is _to empower financial access, opportunity and freedom, by connecting people and businesses in Latin America, through fair, simple, and transparent financial solutions, _and we are looking for a Jr Operations Manager - Customer Support to help us get there.
To be successful, you are expected to set a strong tone of leadership, team collaboration, attention to detail, and dedication to quality.
You should be self-motivated, proactive, excel at communication, empathetic, and driven to achieve.
You also need to exude strong teamwork and collaboration skills, including the ability to mentor and be mentored.
**Role's Mission**
This position sits within the Customer Support team, a team focused on building extraordinary and scalable experiences through data analysis, process improvement and product advocacy to make our users and merchants LOVE US!
The role's mission is to drive a positive impact on customer experience by implementing effect...