Java API Support Engineer - 24/7 Incident & Ops

Jobtailor in Mexico City is seeking a technically skilled Support Engineer to manage incidents and requests within the AMS environment. You will diagnose Java applications, coordinate fixes with development and infrastructure teams, and ensure service stability across the ecosystem.

This role requires a bachelor’s degree in a related field, 4+ years in Java-based support or development, and willingness to work rotating shifts, including after-hours coverage, with Spanish fluent and English basic.