Location
, , united arab emirates
Job Type
Full-time
Posted
July 17, 2026
Job Description
Job Description
- Avaya Aura Experience Portal (AAEP) / Avaya Voice Portal
- VoiceXML and CCXML scripting
- Telephony protocols (SIP, H.323)
- Call flow design and orchestration
- Speech recognition and Text-to-Speech (TTS) integration
- Avaya Orchestration Designer usage
- Integration with Avaya Contact Center solutions
- Java programming for custom modules
- Web Services integration (SOAP/REST)
- Database connectivity (JDBC, SQL)
- Application deployment and troubleshooting
- Logging and monitoring tools
- Genesys Voice Platform (GVP) / Genesys Cloud CX
- Genesys Composer / Designer usage
- Interaction with Genesys Routing and Reporting
- Integration with Genesys Contact Center solutions
- Knowledge of Genesys SDKs and frameworks
- AWS cloud services integration (Lambda, S3, API Gateway, etc.)
- Microservices architecture design and implement...