ITSM Operations & Service Delivery Analyst

StarHub in Singapore is seeking an Operational Analyst to support IT Service Management operations and service delivery governance. This role involves monitoring operational performance, analyzing data, and driving continuous improvement to meet governance requirements. Candidates should possess a Bachelor's degree, knowledge of ITIL processes, and relevant tools like ServiceNow, along with strong data analysis skills. The position is essential for ensuring quality service delivery and requires a minimum of 2-3 years of experience.
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