ITSM Change Management Analyst - 7330

Overview

Internal Job Title: Change Management Analyst

Work setup: Hybrid work environment. Applicants open to working in the office two days a week are encouraged to apply.

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: Php 37,000 to Php 50,000

Work schedule

2-10 PM or 3-11 PM Manila Time, overlapping to UK hours and adjusting to daylight savings

Responsibilities

• Ensure all IT changes are reviewed, approved, and implemented in line with Cambridge University Press & Assessment policies and standards
• Work with the Change Manager to apply standardized methods and procedures to minimize service disruption and ensure service quality
• Coordinate with Technology Support and Development teams to manage change reviews, approvals, and implementations
• Support and manage Change Advisory Boards (CABs), ensuring changes are well documented and compliant w...