Italian Speaking Member Services Reservation Agent (Guadalajara)

Position Summary

Pay Information

• Reservation Agent (Italian & English) – ₱23,000 monthly + 10% attendance bonus + monthly commission ranging from $2,000–$10,000 depending on KPI achievements.
• Agents will be scheduled for 40 hours per week, including weekends and weekdays.
• Attendance Bonus
• Savings Fund
• Life Insurance
• Food Voucher
• At Law Benefits

Career Progression Opportunities

• Additional Client Reservation Agent – on average, new employees can progress within 3–6 months.
• Elite Reservation Agent – on average, new employees can progress within 6–9 months.
• Monthly development workshops to add new skills to existing knowledge.

Essential Functions

• Handle inbound and outbound calls with reservation requests and perform all other Club Services functions.
• Provide World Class Service on all calls by using ResortCom Call Quality mod...