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IT Workplace Support Specialist

SIX · zürich, zurich, Switzerland

Location
zürich
Job Type
Full-time
Posted
June 22, 2026

Job Description

What You Will Do

  • provide onsite 2nd level support (and backup for 1st level when required) for Windows 11 clients and standard workplace services
  • handle incidents and service requests via ITSM, including IMACD activities and escalation coordination
  • install, replace, and troubleshoot end user devices (laptops, monitors, docking stations, peripherals)
  • support Microsoft 365, Active Directory / Azure AD user and access management
  • operate and support printers, meeting rooms, and collaboration technology (Teams Rooms, video conferencing)
  • support Endpoint Management (Intune / Microsoft Endpoint Manager) for device enrollment, compliance checks, and software assignments
  • contribute to workplace standardization and lifecycle management (devices, accessories, meeting rooms)
  • support rollouts, pilots, and refresh cycles in cooperation with central engineering teams
  • ensure accurate documentati...

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