Job Description
About SAMY
SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1.000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.
Role Mission
Provide Level 2 (L2) technical support, ensuring the smooth operation of end-user infrastructure, the Digital Workplace environment, and the company's internal applications. This role is responsible for resolving incidents and service requests while delivering an efficient and seamless technology experience for employees.
Key responsibilities
- Provide Level 2 (L2) technical support to end users.
- Diagnose...