Location
kuala lumpur
Job Type
Full-time
Posted
July 11, 2026
Job Description
Position: IT TechOps Engineer
Reporting to: Head of Department
Type: Full-time
About the Role
You will play a key role in collaborating with cross‑functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for improved conversion rates, and driving platform retention, loyalty, and engagement metrics for TradeQuo's products and services.
Key Responsibilities
- Cross‑Functional Collaboration
- Collaborate with Product, User Acquisition, Marketing, and Tech teams to propose, design, and launch CRM campaigns and workflows.
- Work closely with stakeholders to analyze industry trends and customize CRM campaigns to meet business objectives.
- Campaign Optimization
- Map user journeys and optimize CRM campaigns to enhance funnel conversion rates.
- Support analysis and improvement...