IT Technician

Monthly Salary: Up to $3000 + Completion Bonus / AWS

Full Time position

Tagore Area

Monday to Fridays 9am to 6pm.

To provide technical assistance and support related to clients’ systems, hardware, or software, respond to queries, run diagnostics and isolate problem, determine and implement solution.

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Diagnose, troubleshoot and resolve Microsoft Windows hardware and software issues.
• Perform basic computer wired and wireless network troubleshooting.
• Provide technical assistance via phone, email and remote software.
• Process client Service Request, Redirect problems to appropriate resource.
• Act as a liaison between client and Level 2 support/ 3rd Party Vendor during problem escalation.
• Install and config...