IT Technician

Position available in Quebec.

Are you passionate about technology and enjoy helping people solve their IT problems? Are you looking for a dynamic environment where your expertise truly makes a difference every day?

The role of IT Technician is made for you! You will be responsible for providing technical assistance to users, ensuring the proper functioning of computer equipment, and contributing to the overall efficiency of IT services.

Key Responsibilities

• Provide technical and application support to users.
• Support operations in the management of enterprise systems.
• Diagnose and resolve issues related to workstations, software and peripherals.
• Install, configure, and update computer equipment (desktops, laptops, etc.).
• Manage support requests through a ticketing system.
• Document interventions, solutions, and procedures in the knowledge base.
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