Location
germiston
Job Type
Full-time
Posted
June 06, 2026
Job Description
- 2-3 years of relevant work experience in installations, support, and training ideally on POS and/or fingerprint readers.
- Diploma or Bachelors degree in Information Technology or related field.
- Drivers License and own vehicle.
- Technical troubleshooting (in person or remote)
- Proficiency in remote support tools and techniques
- Skills and knowledge in Operating Systems, Hardware knowledge, Software applications and Networking
- Knowledge of basic security practices
- Documentation, Backup, and recovery skills
- Excellent customer service, stakeholder management and communication skills, solutions-focused, teamwork and collaboration skills.
Responsibilities:
Technical Support
- Provide timely and effective technical support to end-users, resolving hardware and software issues in line with customer SLA.
- Manage the ticketing system by prioritizing, categorizing, and as...